Contact Us
Contact and Company Details — Lourio
Last updated: 23 September 2026
Contact us
Have a question about your order, a return, or the pillow? Email us at:
We normally reply within 24 hours on working days.
If you already have an order, please include your order number in the email so we can help you faster.
Company details
Lourio is a brand operated by:
Pawzpy International Limited Business Registration Number: 79905841 Unit 308, 3/F, Chevalier House 45-51 Chatham Road South Tsim Sha Tsui Hong Kong
Email: lourioinfo@gmail.com Website: www.lourio.com
Policies
- Terms of Sale
- Returns and Refund Policy
- Shipping and Delivery
- Privacy Policy
Complaints
If you are not satisfied with how we have handled your enquiry, you may refer the matter to an approved alternative dispute resolution (ADR) provider. We are not currently required to use an ADR provider, but we will consider participating if approached.